Gala Digital Pty Ltd (Gala Digital) is an independent Digital Creative Agency. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Gala Digital collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Project Plans (Scope of work, inquiries, budgets, supporting documents, etc.)

How do we collect your data?

You directly provide Gala Digital with most of the data we collect. We collect data and process

data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a project plan, a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

Gala Digital may also receive your data indirectly from the following sources:

• Paid Social Media Advertising Lead Forms
• Voluntary in-person exchange of contact details (networking, meetings, referrals, etc.)

How will we use your data?

Gala Digital collects your data so that we can: 

• Process your order, manage your account. 
• Email you with special offers on other products and services we think you might like.

When Gala Digital processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Gala Digital securely stores your data at in the cloud using private third-party CRM software.

Gala Digital will keep your Personal Information and Project details for the length of our working relationship with you or as long as you permit. Once this time period has expired, we will delete your data perminently from the cloud.

Marketing

Gala Digital would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Gala Digital from contacting you for marketing purposes.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Gala Digital for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Gala Digital correct any information you believe is inaccurate. You also have the right to request Gala Digital to complete information you believe is incomplete.

The right to erasure — You have the right to request that Gala Digital erase your personal data, under certain conditions.

 The right to restrict processing – You have the right to request that Gala Digital restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Gala Digital’s processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Gala Digital transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights,

please contact us at our email:  growth@galadigital.africa

Call us at:  +27813245487

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org. 

How do we use cookies? 

Gala Digital uses cookies in a range of ways to improve your experience on our website, including: 

• Keeping you signed in 
• Understanding how you use our website 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses: 

• Functionality – Gala Digital uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 
• Advertising — Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners.

This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Gala Digital website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Gala Digital keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 January 2020.

How to contact us

If you have any questions about Gala Digital’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: growth@galadigital.africa

Or call us on: +27813245487

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Gala Digital has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: inforeg@justice.gov.za

Address: 33 Hoofd Street Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg